Welcome to your hometown bank!

Message from the President

"How are you doing?" is a phrase we all ask numerous times a day, of coworkers, family members, friends, and complete strangers. While we ask the question, we are rarely concerned with the answer. A typical response is "I'm good, thanks" or "not bad, and you?" But what would happen if we actually told the person how we were really doing?

At First Federal, we are taking a little different slant on that question. We want to hear from YOU how WE are doing.

Over the last week or so, we have been asking our bank associates to "think outside the bank", and come up with suggestions that will help improve your banking experience. Now, we want to expand our inquiry to our customers.

Tell us how you think we can improve your experience! It could apply to anything…facilities, products and services, customer service…anything that you think we could do better, or differently.

Email us at info@ffcb.com and give us your ideas! We look forward to hearing from you, and thank you for giving us your valuable feedback!