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Other Services

Debit Cards

For a checkbook that fits your lifestyle, as well as your wallet, apply for an FFCB Debit Card. It gives you a faster, more convenient way to buy the products and services you need. This card can be used anywhere MASTERCARD is accepted, as well as at the ATM. This card has no annual fee and no usage fee if used at an FFCB ATM; we’ll charge $2.00 for use at a foreign ATM. Other usage fees may apply. Debit cards are limited to $500/day for a cash withdrawal transaction and $1,000/day on a point-of-sale purchase. Debit cards are subject to approval.

Night Deposit 

For those busy customers who are unable to make it to the bank during normal business hours, we have a night depository for your convenience. Currently, the locations equipped with such are the Main Office, East Branch, New Washington Branch, Crestline Branch, and Marysville Banking Center. 

Overdraft Protection

Save yourself the hassle and fees involved with an overdraft by signing up for First Federal Overdraft Protection. Link your checking account to another First Federal checking or savings account and we will use the funds from the linked account to cover any transactions that might have otherwise overdrawn your account. 

Quicken / Quickbooks 

Please update your Quicken/Quickbooks information here:


Direct Connect Conversion

Web Connect Conversion


Direct Connect Conversion

Web Connect Conversion

Quicken/Quickbooks Customer Support

Support Roadmap:

Online Features by Product:


For bank customers new to Quicken/Quickbooks – Getting Started Guides:

General Product Info




Post Conversion Troubleshooting Guide


Safety Deposit Boxes 

Available at our East Branch and Crestline Branch office. 

Telephone Banking 

Teller at a Touch provides 24-hour customer service at your fingertips! You can now access your account information any time of the day or night. All of your account information is only a phone call away with our automated account-information service.

Using a touch-tone phone, call 866-867-7500. Once connected, you’ll be guided through the steps required to obtain all of your account info. You can get accurate balance info on all of your accounts or transfer funds in seconds. It also allows you to find out which checks have cleared, verify when deposits were made, get interest information, and much more. No sign-up is necessary.

To get info on any of your accounts, you need the 10-digit account number for which you are requesting info. If you have any questions regarding your account numbers, please contact us. To guarantee that no one can obtain your personal account info, you will be asked to enter your pass-code—the last four digits of the Social Security number of the primary account holder.



Send funds securely and more efficient. 

Notary Service 

Available at all full-service offices.

Free Credit Reports

The Fair Credit Reporting Act guarantees you access to a free credit report from each of the three nationwide reporting agencies — Experian, Equifax, and TransUnion — every twelve months. The Federal Trade Commission has received complaints from consumers who thought they were ordering their free annual credit report, but instead paid hidden fees or agreed to unwanted services. Don’t be fooled by TV ads, email offers, or online search results. Go to the authorized source when you request your free report.

 You can also order your report toll-free at 1-877-322-8228, or via mail. For more information, visit:

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